Warranty Policy

LIMITED WARRANTY

Warranty coverage on your Early Rider frame, forks and components extends for TWO YEARS from the date of purchase while owned by the original retail purchaser. If you have a warranty claim, please fill out this form.

This warranty does not cover:

1. Normal wear and tear. Including consumables such as tyres, grips, brake pads, inner tubes, suspension seals, bearings and cables.

2. Any damage, failure or loss caused by accident, misuse, neglect, abuse, failure to follow instructions or warnings in the owners’ manual or manuals supplied with the bike referring to original equipment fitted.

3. Any damage, failure or loss caused by use of bicycles for stunt riding, acrobatics or other similar activities or in any other manner for which they were not designed. Bending of frames, forks, handlebars, seat posts or wheel rims can be a sign of misuse or abuse.

4. The original owner shall pay all labour charges connected with the repair or replacement of all parts. Under no circumstances does this limited warranty include the cost of shipment or transportation to or from an authorised Early Rider distributor or retailer.

USEFUL PRODUCT LIFE CYCLE

Every Early Rider bike and frame set has a useful life cycle. The useful life cycle is not the same as the warranty period. The warranty identifies the period of time that Early Rider will replace the product if this becomes necessary, this does not guarantee that the product will last forever. The length of the useful life cycle will vary depending on the type of bike, riding conditions and care the bike receives. Any non-standard use can substantially shorten the useful product life cycle of an Early Rider bicycle or frame set. All Early Rider bicycles and frame sets should be annually checked by an authorised Early Rider dealer for indications of potential failures including cracks, corrosion, dents, deformation, paint peeling and any other indications of potential problems, inappropriate use or abuse. These are important safety checks and very important to help prevent accidents, bodily injury to the rider and shortened useful product life cycle of an Early Rider frame set. As with all mechanical components, the bicycle is subjected to wear and high stresses. Different materials and components might react to wear or stress fatigue in different ways. If the design life of the components has been exceeded, it may suddenly fail, possibly causing injuries to the rider. Any form of crack, scratches, or change of colouring in highly stressed areas indicate that the life of the component has been reached and it should be replaced.